Security
All online transactions at Menemsha Blues are handled with
industry-standard SSL encryption.
When you enter your credit card number into the order form,
it is transmitted across the Internet in an encrypted (scrambled)
form, then decoded when it gets to us.
For added security, we also encrypt the credit card number
when it is stored on disk, and when we review your order.
If you are not the kind of person who worries about being
hit by lightning as you're crossing the street, you probably
don't have to worry that your credit card number will be
intercepted on the way to a secure Web site. According to
CNN, "The prevalent opinion...is that on-line credit card
use is actually no riskier for consumers than traditional
"low-tech" transactions." We order products online all the
time, both as a company and as individuals. When we use
a credit card to buy something online, we feel at least
as safe as we would using one in a store or restaurant.Shipping
and Handling
PLEASE NOTE: We ship with United Parcel Service. UPS will
not deliver to PO Boxes.
Standard Method
After credit card approval, a standard order will be processed
within two business days (Monday through Friday, not including
holidays).
Shipping and Handling Prices
Up to $50
$7.95
$50.01-$99.99
$9.95
$100.00-$149.99
$11.95
$150.00-$199.99
$14.95
$200.00 and up
$16.95
*Orders over $200.00 are order
specific, please call.
Overnight option
Overnight orders will be shipped for next business day delivery
at an additional cost of $15.00 over the standard fee.
Delivery time
UPS ground takes approximately 2 - 6 days plus one or two
days to process your order. Our
Web Return Policy
This policy applies to online web site purchases only.
Returns And Exchanges
Returns and exchanges are accepted on regular priced merchandise
within 15 days of purchase. Sale items are a final sale.
You may exchange or return merchandise that has not been worn,
altered or laundered. All tags must be attached. Please
note: We do not refund shipping and handling charges.
When returning an item:
Attach a copy of your receipt
Circle the items you are returning
Note the reason for your return
Indicate if you want an exchange
or return; if exchanging let us know what you would like
(additional freight charge will apply) and where you want
it sent to
Please include contact information
- telephone, E-mail, address
Please ship all returns/exchanges
to:
Menemsha
Blues
P.O. Box 4572
Vineyard Haven, Ma. 02568
Sorry, we cannot accept returns sent freight collect.
Other
Customer return must be made within
15 days of purchase.
Please allow 1-2 billing cycles
for the credit to appear on your statement.
Customer without a receipt will
be issued a store credit at current retail price.
If returning by mail, you must
pay freight in both directions.
Please call E-mail
us with any additional questions. PRIVACY STATEMENT
Information Collection and Use
Menemsha Blues is the sole owner of the information collected
on this site.We will not sell, share, or rent this information
to others in ways different from what is disclosed in this
statement.We collect information from our users at several
different points on our website.
Ordering
We request information from the user on our order form.Here
a user must provide contact information (like name and shipping
address) and financial information (like credit card number,
expiration date).This information is used for billing purposes,
to fill customer’s orders, and on rare occasions to notify
customers of special online promotions.If we have trouble
processing an order, this contact information is used to get
in touch with the user. If you do not wish to receive
email notification of special online promotions, let us know
and we will take you off our list and take steps to see that
you are not accidentally added in the future.
Cookies
A cookie is a piece of data stored on the user’s hard drive
containing information about the user.Usage of a cookie is
in no way linked to any personally identifiable information
while on our site.Once the user closes their browser, the
cookie simply terminates.For instance, by setting a cookie
on our site, the user would not have to log in a password
more than once, thereby saving time while on our site.If a
user rejects the cookie, they may still use our site.The only
drawback to this is that the user will be limited in some
areas of our site.For example, the user will not be able to
participate in any of our Sweepstakes, Contests or monthly
Drawings that take place. Cookies can also enable us to track
and target the interests of our users to enhance the experience
on our site.
Some of our business partners use cookies on our site (for
example, advertisers).However, we have no access to or control
over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site,
track user’s movement, and gather broad demographic information
for aggregate use.IP addresses are not linked to personally
identifiable information.
Sharing
We will share aggregated demographic information with our
partners and advertisers. This is not linked to any personal
information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific services.
When the user signs up for these services, we will share names,
or other contact information that is necessary for the third
party to provide these services.
These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware
that we at Menemsha Blues are not responsible for the privacy
practices of such other sites.We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information.This privacy statement applies solely to information
collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address.
Security
This website takes every precaution to protect our users’
information.When users submit sensitive information via the
website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with
the best encryption software in the industry - SSL.While on
a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information
off-line.All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices.Only
employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information.Finally,
the servers that we store personally identifiable information
on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our website,
you can send an Email to menemshabluesmail@yahoo.com.
Special Offers
We send all new customers a welcoming email. Established customers
will occasionally receive information on special promotions.
Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please
see our choice and opt-out below.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our site so our users are always aware of what
information we collect, how we use it, and under circumstances,
if any, we disclose it.If at any point we decide to use personally
identifiable information in a manner different from that stated
at the time it was collected, we will notify users by way
of an email.Users will have a choice as to whether or not
we use their information in this different manner. We will
use information in accordance with the privacy policy under
which the information was collected.
