Web Return Policy

This policy applies to  both store and online purchases.

Returns And Exchanges

Returns and exchanges are accepted on regular priced merchandise within 30 days of purchase.

ALL SALE ITEMS ARE A FINAL SALE. 

Item must be unworn and unwashed, or defective.  It may be returned for  STORE CREDIT or REFUND. Refunds will be made in the same form as the original payment.  The customer must provide a receipt to obtain a refund.  Without a receipt, only store credit will be given and if the item being returned is still in stock and not on sale.

Menemsha Blues is not responsible for the cost of shipping returns or exchanges by mail unless it is damaged, defective, or an error is made by the online shipping team.

When returning an item:

1. Attach a copy of your receipt
2. Circle the items you are returning
3. Note the reason for your return
4. Indicate if you want an exchange, return/refund; if you would like an exchange, indicate your preferences (additional freight charge will apply) and the shipping address.
5. Please include contact information - telephone, E-mail, address

Please call 508-693-9599 or e-mail: milena@mblues.com with any additional questions. 

If your item has been purchased on the MARTHA'S VINEYARD, please ship all RETURNS/EXCHANGES to:

If your item has been  purchased in PORTSMOUTH, NEW HAMSHIRE, please ship all RETURNS/EXCHANGES to:

Sorry, we cannot accept returns sent freight collect.

Other

1. Customer return must be made within 30 days of purchase.
2. Please allow 1-2 billing cycles for the credit to appear on your statement.
3. Customer without a receipt will be issued a store credit at current retail price.
4. If returning by mail, you must pay freight in both directions.